1. Overview
  2. Channels
  3. Microsoft Teams

Microsoft Teams

Just like Slack, the Teams channel is ideal for internal usecases like HR support, IT support, etc. You can upload internal how to guides, your personel handbook, SOPs and more as content and let your employees ask questions using the Deflekt.ai bot app in Teams.

Make sure you connect your Teams tenant first, localize the text and enable the channel.

You can install the Deflekt.ai Teams App for your tenant and start testing it with some questions.

The most common usecase is asking the bot questions directly, but you can also @mention the bot in other conversations.


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