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  • Getting started
    • Step-by-step setup
    • Dashboard explained
  • Content
    • Ingesting content
    • Adding questions and answers manually
  1. Overview
  2. Getting started

Getting started

  • Step-by-step setup

    To successfully deflect customer support tickets from your support channels, you will need to set up a project and make some choices on how you're going to implement your Deflekt.ai.   What you will need to do: Create a project Localize the ...

  • Dashboard explained

    Your dashboard shows key metrics in one overview. Here's what it shows: Conversations - how many conversatios took place in the passed 30 days (vs the 30 days before). A conversation is a back and forth series of messages with a user. Human support ...

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