To successfully deflect customer support tickets from your support channels, you will need to set up a project and make some choices on how you're going to implement your Deflekt.ai. What you will need to do: Create a project Localize the ...
Your dashboard shows key metrics in one overview. Here's what it shows: Conversations - how many conversatios took place in the passed 30 days (vs the 30 days before). A conversation is a back and forth series of messages with a user. Human support ...