The more complete your content, the better the AI generated answers will be. Therefor it's important to properly ingest all content you have available. Deflekt.ai lets you ingest the following content: Web page (by single url) Multiple web pages (by m ...
While monitoring your conversations, you might find questions by users that your bot couldn't answer or answered wrong. The first step would be to improve your documentation, knowledge base article, SOP or other document in which this answer could be plac ...