Once users start conversations, you will be able to monitor the questions asked and the answers given. This is an important element to improving your content and identifying the gaps in your knowledge. Once you locate frequently wrongly or not answered qu ...
Under your project's Settings you will find localization settings for your human handover page. At the top at the page, you will also find the option the preview this page. What does this page do? In every channel a user has the opportunity to hit ...